Privacy Policy - Mister Sewer

This privacy notice discloses the privacy practices for (www.mistersewer.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 412-835-2135 or via email info@mistersewer.com.

Mister Sewer Plumbing & HVAC

4.9

Based on 501 reviews

Jeff Yaworski

20:40 18 Nov 21

Excellent service with some major line work I needed done. They repaired both a sewer line break and a water service... line break. The crew on both jobs were efficient,timely,professional and informative. I will definitely be using this company for any future issues and highly recommend them.read more

Nick Vecchio

19:30 29 Oct 21

Ryan, Shane and the team did a fantastic job this week. They were very informative and answered all of my questions ... throughout the week. I was really impressed with their professionalism and attention to detail. I definitely would recommend and plan to use them in the future.read more

Charissa Phil

01:12 22 Sep 21

Mark and Jake made what seemed like an overwhelming project such an easy process for us. Their clear communication,... professionalism, and quality work quickly helped us trust them. They worked diligently to replace our outside sewer lines. We were so grateful to have their expertise leading the project and are so happy with the end results, especially believing and trusting the original problem was fixed thoroughly with quality care and problem solving. Thank you.read more

Abby Bernstein

15:49 25 Aug 21

We couldn’t be happier with the work done by Mister Sewer. When Justin came out to use the camera on our pipes, it was... clear they were the original cast iron & in desperate need of replacement. He also walked around our house with us to see if our downspouts ran into our household sewer or into the lawn. Once we could see the extent of the corrosion and decided to go forward with the replacement, we were on their schedule in less than 2 weeks. Ryan and his team did a great job of explaining their work plan for the day each morning, and gave us a detailed recap at the end of each workday. It was incredibly hot & humid, and our driveway is rather steep – but the crew worked quickly, cleanly, and efficiently to dig out new trenches in the basement, set up a new sewer system, and hook everything back up. He also made sure to move the floor drain to a more appropriate location, away from an interior wall. The concrete work at the end was also very well done. I would not hesitate to recommend them to everyone.read more

Doug Smith

15:50 19 Jul 21

I had them out to repair 16' of sewer line between my building and the city main. They arrived on the day promised,... and work was completed in the agreed timeline. Price was in line with other estimates I had, and was good value. Chris worked *hard* - he hustles every minute while he's on the job. They were good about cleaning up every day, and were very careful working around the neighbors. We did have some minor glitches, but were able to talk through them and solve the issues. They are focused on delivering a high quality product, and I'm pleased with the results.read more

Nicole Borovich

15:54 16 Jun 21

Mr. Sewer is the best of the best!! You WILL BE GUARANTEED professional, friendly, respectful individuals to assess and... resolve your plumbing issues!! Ed and Brandon, I can say with first hand experience, WILL take care and LISTEN to your plumbing needs. Each on different occasions came and took care of immediate plumbing issues with terrific PERSONALITIES!! THIS COMPANY IS UNDERSTANDING to customers and CARING to their family needs. Try them they are PROFESSIONAL PLUMBERS with PROFESSIONAL PERSONALITIES and that I've learned is very hard to find!! You WON'T be disappointed, just relieved!!I The professionalism starts as soon as you call and speak to the ones setting up the service. Try it, you'll Love them!!read more

Corey Kelly

19:26 20 May 21

Mr. Sewer is lucky to have Ed as an employee! I couldn’t be happier with him being the one to help me out with my issue... today, as a claim through the water company. He is a top notch professional & person! He quickly and easily resolved my sewer issue, all while keeping me informed and at ease. 10 stars all around! Thank you, Ed! You’re the man & I appreciate you!read more

John M

16:02 31 Mar 21

Mr. Sewer did an amazing job on our major sewer replacement at our home in Pittsburgh. JT came out immediately and... diagnosed the issue and got the project started in just 12 hours. Every one of your employees are true professionals and the foreman Ryan is very knowledgeable and hard working. Mr. Sewer exhibited a sense of urgency and kept the work moving even in a driving rainstorm. They also completed a very difficult project in under a week and kept us informed of the progress every day. Our family been in the construction business for over 30 years and we have seen a lot of good contractors and you are at the top of our list. We appreciate everything that Mr. Sewer did and would highly recommend you in the future.read more

Joanne Mace

02:48 27 Feb 21

The technician that came to my home was very thorough, respectful and explained things clearly so I could understand.... Within a few minutes of him leaving, I was emailed an estimate for repairs!! No waiting around or having to call them back.Highly recommend.They finished the job and were very thorough. I was kept informed through the entire process, from the first dig to the final inspection.read more

Jimmy Serafin

23:39 20 Feb 21

Called in and was treated with amazing customer service over the phone, she actually cared about my situation, which is... very refreshing in today's world. Sent a technician out whom arrived within the hour, his name was Brandon. Brandon went above and beyond any measure that I had expected of him and made us feel like we weren't just any other customer. Brandon was very knowledgeable and helpful in relieving our many stresses of the ordeal and led us to making the correct decision as a team. We will only be using Mister Sewer moving forward.read more

BRIAN BOYES

14:32 24 Sep 20

Just bought our home last month and quickly found out our sewer lines were full of roots.Called a couple of local... companies and then called Mister Sewer to have them take a look.First of all scheduling was a breeze and then the technician, Justin, was able to make it early to our scheduled appointment.Throughout this whole process we’ve been very skeptical of the “professionals” that have come out prior to Mister Sewer.We could not have asked for a better person to answer our call. Justin was thorough, professional, very knowledgeable and took his time to make sure we understood what he found. I can assure anyone out there that needs this type of service - do not hesitate to call and TRUST Justin and the team at Mister Sewer.Thank you,Brian & Trista B.read more

Bobbi Dasynich

16:38 02 Sep 20

Everyone was great. The service was amazing. I called them explained what was going on and Ryan and Wes was here the... next day replacing the pipe. They arrived during scheduled time frame and was finished same day. They kept in constant communication with me via text, email and phone which I feel is important. I would definitely recommend this establishment.read more

Ryan Scholato

16:53 24 Aug 20

Bobby was great! He was on time and very informative. He found some issues with the sewer line and he gave us an... estimate. What i liked the most he did not push us into having it done he gave us a time frame on when it should be done. Thanks Bobby.read more

Randy Davis

18:54 13 Aug 20

These guys are Pros! They replaced my sewer lines under my driveway and under the road to go across the street and put... in a new tap-in on and under my neighbors yard. All trench less and no digging up of my driveway or road thank goodness. Cemented over small section in driveway and landscaped the neighbors yard as well after digging it up where the sewer right of way is.I totally satisfied with their work and the crew they had as well. If I were you I would not call anyone else!read more

Nicole Barna

00:38 15 Jul 20

Wes,Jason, Ed and Chris were awesome. Wes had to come out twice to dig out and replace our pipes. He was kind and told... time with all our questions. He and Chris worked all day and were pleasant and friendly.Ed came out and help with a clog that occurred in between Wes' visits. Jason was able to explain everything to us and get the estimate to us quickly. These men went above and beyond what we expected.read more

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